AutomationFlowsEmail & Gmail › Outlook Inbox Tamer: Gpt-4.1 Powered Categorization, Auto Replies & Team Alerts

Outlook Inbox Tamer: Gpt-4.1 Powered Categorization, Auto Replies & Team Alerts

BySandeep Patharkar | www.FastTrackAiMastery.com @sandy4v on n8n.io

This workflow automatically classifies and routes incoming Outlook emails into smart categories using n8n + OpenAI GPT-4.1-mini. It helps professionals and teams stay organized by intelligently sorting and responding to high-priority messages, customer support emails,…

Event trigger★★★★☆ complexityAI-powered28 nodesGoogle SheetsGmailMicrosoft Outlook TriggerOpenAIMicrosoft OutlookTelegram
Email & Gmail Trigger: Event Nodes: 28 Complexity: ★★★★☆ AI nodes: yes Added:

This workflow corresponds to n8n.io template #9529 — we link there as the canonical source.

This workflow follows the Gmail → Google Sheets recipe pattern — see all workflows that pair these two integrations.

The workflow JSON

Copy or download the full n8n JSON below. Paste it into a new n8n workflow, add your credentials, activate. Full import guide →

Download .json
{
  "nodes": [
    {
      "id": "484cfe93-bc7f-4aef-92ed-13275520e410",
      "name": "When clicking \u2018Execute workflow\u2019",
      "type": "n8n-nodes-base.manualTrigger",
      "position": [
        592,
        -192
      ],
      "parameters": {},
      "typeVersion": 1
    },
    {
      "id": "05255861-8c56-414e-b049-cf9461573bf3",
      "name": "Get row(s) in sheet",
      "type": "n8n-nodes-base.googleSheets",
      "position": [
        816,
        -192
      ],
      "parameters": {},
      "typeVersion": 4.7
    },
    {
      "id": "ad0f26e5-1e80-4bfc-8618-75193f20cfd5",
      "name": "Sticky Note",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        384,
        -432
      ],
      "parameters": {
        "content": ""
      },
      "typeVersion": 1
    },
    {
      "id": "03007af0-3d99-4bf1-ba61-0e6dbcbc2ed7",
      "name": "Send a message",
      "type": "n8n-nodes-base.gmail",
      "position": [
        1040,
        -192
      ],
      "parameters": {},
      "typeVersion": 2.1
    },
    {
      "id": "6a87ced3-7db5-45ec-a8fe-28e4d5410e17",
      "name": "Microsoft Outlook Trigger",
      "type": "n8n-nodes-base.microsoftOutlookTrigger",
      "position": [
        608,
        608
      ],
      "parameters": {},
      "typeVersion": 1
    },
    {
      "id": "d68f2907-5ceb-4927-9256-04c25c309636",
      "name": "Email_Classifier_Agent",
      "type": "@n8n/n8n-nodes-langchain.openAi",
      "position": [
        1216,
        608
      ],
      "parameters": {},
      "typeVersion": 1.8
    },
    {
      "id": "13ba46a8-c430-4aa3-bc3c-746b5a68b1c1",
      "name": "Create_High_Priority_Response",
      "type": "@n8n/n8n-nodes-langchain.openAi",
      "position": [
        2320,
        320
      ],
      "parameters": {},
      "typeVersion": 1.8
    },
    {
      "id": "36aee599-c322-460a-a1a7-835ae32bf9aa",
      "name": "Create a draft",
      "type": "n8n-nodes-base.microsoftOutlook",
      "position": [
        2832,
        320
      ],
      "parameters": {},
      "typeVersion": 2
    },
    {
      "id": "9e57a1fe-2649-46d8-9f73-612d359e7e12",
      "name": "Send a text message",
      "type": "n8n-nodes-base.telegram",
      "position": [
        3056,
        320
      ],
      "parameters": {},
      "typeVersion": 1.2
    },
    {
      "id": "d2e43f52-4ce0-4627-bc3f-baeaba48197b",
      "name": "Move_To_Customer_Support",
      "type": "n8n-nodes-base.microsoftOutlook",
      "position": [
        2096,
        512
      ],
      "parameters": {},
      "typeVersion": 2
    },
    {
      "id": "d8a492d5-7f59-477c-ba76-4b8b86a13dab",
      "name": "Creating Support Email",
      "type": "@n8n/n8n-nodes-langchain.openAi",
      "position": [
        2320,
        512
      ],
      "parameters": {},
      "typeVersion": 1.5
    },
    {
      "id": "52a34302-9147-471d-8e17-0d181fff05c2",
      "name": "Notify_Support_Team",
      "type": "n8n-nodes-base.telegram",
      "position": [
        3056,
        512
      ],
      "parameters": {},
      "typeVersion": 1.2
    },
    {
      "id": "5cad1c92-9413-4325-8402-06b3533dcde2",
      "name": "Routing",
      "type": "n8n-nodes-base.switch",
      "position": [
        1824,
        576
      ],
      "parameters": {},
      "typeVersion": 3.2
    },
    {
      "id": "e9ed1052-c362-44d0-ad5e-72208546abb5",
      "name": "Move to High Priority",
      "type": "n8n-nodes-base.microsoftOutlook",
      "position": [
        2096,
        320
      ],
      "parameters": {},
      "typeVersion": 2
    },
    {
      "id": "ca851d32-51e5-42aa-a3d0-11d8cee9e5ac",
      "name": "Send Cust Support Response",
      "type": "n8n-nodes-base.microsoftOutlook",
      "position": [
        2832,
        512
      ],
      "parameters": {},
      "typeVersion": 2
    },
    {
      "id": "5f3fec9a-da87-4023-830a-f035140731e6",
      "name": "Summary & Rec",
      "type": "@n8n/n8n-nodes-langchain.openAi",
      "position": [
        2320,
        704
      ],
      "parameters": {},
      "typeVersion": 1.5
    },
    {
      "id": "8b5e9fb1-ccac-49eb-99a4-2387f75e185e",
      "name": "Move_To_Promotions",
      "type": "n8n-nodes-base.microsoftOutlook",
      "position": [
        2096,
        704
      ],
      "parameters": {},
      "typeVersion": 2
    },
    {
      "id": "193b1547-e4c8-4cf0-9a1e-048dd3ce5b2f",
      "name": "Notify_Support_Team1",
      "type": "n8n-nodes-base.telegram",
      "position": [
        2832,
        704
      ],
      "parameters": {},
      "typeVersion": 1.2
    },
    {
      "id": "60b7deef-2b1d-4a9b-a2f6-53b2150e7985",
      "name": "Summary for Finance Dept",
      "type": "@n8n/n8n-nodes-langchain.openAi",
      "position": [
        2320,
        896
      ],
      "parameters": {},
      "typeVersion": 1.5
    },
    {
      "id": "dc73ceed-b872-4ff1-ab85-f0548f668605",
      "name": "Move_To_Finance/Billing",
      "type": "n8n-nodes-base.microsoftOutlook",
      "position": [
        2096,
        896
      ],
      "parameters": {},
      "typeVersion": 2
    },
    {
      "id": "9fcec220-6980-427a-915c-7818b9ab5198",
      "name": "Send to Finance DL",
      "type": "n8n-nodes-base.microsoftOutlook",
      "position": [
        2832,
        896
      ],
      "parameters": {},
      "typeVersion": 2
    },
    {
      "id": "408577b2-7191-4c99-833d-937c9cd91a5c",
      "name": "Notify_Finance_Head",
      "type": "n8n-nodes-base.telegram",
      "position": [
        3056,
        896
      ],
      "parameters": {},
      "typeVersion": 1.2
    },
    {
      "id": "1d566b97-89ba-4184-9811-13eb2ccf120e",
      "name": "Sticky Note1",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -592,
        288
      ],
      "parameters": {
        "content": ""
      },
      "typeVersion": 1
    },
    {
      "id": "3e606506-5a4b-47b7-88e5-41eda38ad70c",
      "name": "Sticky Note3",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        1024,
        448
      ],
      "parameters": {
        "content": ""
      },
      "typeVersion": 1
    },
    {
      "id": "ffcb813a-e29c-47a5-bb2d-b6321f194894",
      "name": "Sticky Note4",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        1744,
        96
      ],
      "parameters": {
        "content": ""
      },
      "typeVersion": 1
    },
    {
      "id": "fac6f0ab-ee5e-42f7-abd2-4d62bc564bdc",
      "name": "Sticky Note5",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        464,
        448
      ],
      "parameters": {
        "content": ""
      },
      "typeVersion": 1
    },
    {
      "id": "5e6fbda7-8813-430c-aa97-51e84609ddc9",
      "name": "Sticky Note6",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        2256,
        96
      ],
      "parameters": {
        "content": ""
      },
      "typeVersion": 1
    },
    {
      "id": "45ec49c6-6f3e-4cc1-ad20-2bd0e91c9f81",
      "name": "Sticky Note7",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        2976,
        96
      ],
      "parameters": {
        "content": ""
      },
      "typeVersion": 1
    }
  ],
  "connections": {
    "Routing": {
      "main": [
        [
          {
            "node": "Move to High Priority",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "Move_To_Customer_Support",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "Move_To_Promotions",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "Move_To_Finance/Billing",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Summary & Rec": {
      "main": [
        [
          {
            "node": "Notify_Support_Team1",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Create a draft": {
      "main": [
        [
          {
            "node": "Send a text message",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Move_To_Promotions": {
      "main": [
        [
          {
            "node": "Summary & Rec",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Send to Finance DL": {
      "main": [
        [
          {
            "node": "Notify_Finance_Head",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Get row(s) in sheet": {
      "main": [
        [
          {
            "node": "Send a message",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Move to High Priority": {
      "main": [
        [
          {
            "node": "Create_High_Priority_Response",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Creating Support Email": {
      "main": [
        [
          {
            "node": "Send Cust Support Response",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Email_Classifier_Agent": {
      "main": [
        [
          {
            "node": "Routing",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Move_To_Finance/Billing": {
      "main": [
        [
          {
            "node": "Summary for Finance Dept",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Move_To_Customer_Support": {
      "main": [
        [
          {
            "node": "Creating Support Email",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Summary for Finance Dept": {
      "main": [
        [
          {
            "node": "Send to Finance DL",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Microsoft Outlook Trigger": {
      "main": [
        [
          {
            "node": "Email_Classifier_Agent",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Send Cust Support Response": {
      "main": [
        [
          {
            "node": "Notify_Support_Team",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Create_High_Priority_Response": {
      "main": [
        [
          {
            "node": "Create a draft",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "When clicking \u2018Execute workflow\u2019": {
      "main": [
        [
          {
            "node": "Get row(s) in sheet",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  }
}
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About this workflow

This workflow automatically classifies and routes incoming Outlook emails into smart categories using n8n + OpenAI GPT-4.1-mini. It helps professionals and teams stay organized by intelligently sorting and responding to high-priority messages, customer support emails,…

Source: https://n8n.io/workflows/9529/ — original creator credit. Request a take-down →

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