Salman Sikandar This workflow corresponds to n8n.io template #15916 — we link there as the canonical source.
This workflow follows the Gmail → Gmail Trigger recipe pattern — see all workflows that pair these two integrations.
The workflow JSON
Copy or download the full n8n JSON below. Paste it into a new n8n workflow, add your credentials, activate. Full import guide →
{
"id": "aZaNX1XyxkN2AbBP",
"meta": {
"templateCredsSetupCompleted": true
},
"name": "Smart Email Triage & Auto-Reply Agent",
"tags": [
{
"id": "2wZenwukQPbQUfP9",
"name": "Email",
"createdAt": "2026-05-16T07:46:05.804Z",
"updatedAt": "2026-05-16T07:46:05.804Z"
},
{
"id": "PnVycSeBp5G56OcQ",
"name": "AI",
"createdAt": "2026-05-16T07:46:05.730Z",
"updatedAt": "2026-05-16T07:46:05.730Z"
},
{
"id": "tIPFdZOrROXKwsDk",
"name": "Automation",
"createdAt": "2026-05-16T07:46:05.819Z",
"updatedAt": "2026-05-16T07:46:05.819Z"
}
],
"nodes": [
{
"id": "6b9fcc7c-0d38-4ff7-8142-29a9bcc9369b",
"name": "Gmail \u2013 New Email",
"type": "n8n-nodes-base.gmailTrigger",
"position": [
-1856,
272
],
"parameters": {
"filters": {
"q": "-label:AI-Processed",
"labelIds": [
"UNREAD"
]
},
"pollTimes": {
"item": [
{
"mode": "everyMinute"
}
]
}
},
"credentials": {
"gmailOAuth2": {
"name": "<your credential>"
}
},
"typeVersion": 1
},
{
"id": "8b128913-9fc6-4a57-b801-299ceb99305c",
"name": "Normalise Email",
"type": "n8n-nodes-base.code",
"position": [
-1632,
272
],
"parameters": {
"jsCode": "const email = $input.item.json;\nconst headers = email.payload?.headers || [];\nconst getHeader = name => headers.find(h => h.name.toLowerCase() === name.toLowerCase())?.value || '';\n\nconst fromRaw = getHeader('from');\nconst subject = getHeader('subject') || '(no subject)';\nconst body = email.snippet || '';\nconst messageId = email.id || '';\nconst threadId = email.threadId || '';\n\nconst nameMatch = fromRaw.match(/^\"?(.+?)\"?\\s*<(.+?)>$/);\nconst senderName = nameMatch ? nameMatch[1].trim() : fromRaw;\nconst from = nameMatch ? nameMatch[2].trim() : fromRaw;\n\nreturn [{\n json: { messageId, from, senderName, subject, body, threadId,\n receivedAt: email.internalDate || new Date().toISOString() }\n}];"
},
"typeVersion": 2
},
{
"id": "b12f34d5-544f-457f-8fd6-dd057e188128",
"name": "Claude \u2013 Classify & Draft",
"type": "n8n-nodes-base.httpRequest",
"position": [
-1408,
272
],
"parameters": {
"url": "https://api.groq.com/openai/v1/chat/completions",
"method": "POST",
"options": {},
"jsonBody": "={{ JSON.stringify({ \"model\": \"llama-3.3-70b-versatile\", \"temperature\": 0.1, \"messages\": [{ \"role\": \"user\", \"content\": \"You are an email triage AI. Respond ONLY with valid JSON, no markdown.\\n\\nEmail:\\nFrom: \" + $json.senderName + \" <\" + $json.from + \">\\nSubject: \" + $json.subject + \"\\nBody: \" + $json.body + \"\\n\\nReturn this exact JSON schema:\\n{\\\"urgency\\\":\\\"Critical|High|Medium|Low\\\",\\\"category\\\":\\\"Incident|Support|Sales|Contract|Internal|Newsletter|Spam|Other\\\",\\\"sentiment\\\":\\\"Positive|Neutral|Negative|Urgent\\\",\\\"intent\\\":\\\"To Respond|Notification|Marketing|FYI\\\",\\\"summary\\\":\\\"one sentence\\\",\\\"action\\\":\\\"max 5 words\\\",\\\"route\\\":\\\"slack-incidents|slack-sales|zendesk|reply-directly|archive\\\",\\\"slackChannel\\\":\\\"#incidents or #sales or null\\\",\\\"draft\\\":\\\"full reply or null\\\"}\" }] }) }}",
"sendBody": true,
"sendHeaders": true,
"specifyBody": "json",
"authentication": "genericCredentialType",
"genericAuthType": "httpHeaderAuth",
"headerParameters": {
"parameters": [
{
"name": "Content-Type",
"value": "application/json"
}
]
}
},
"credentials": {
"httpHeaderAuth": {
"name": "<your credential>"
}
},
"typeVersion": 4.1
},
{
"id": "922b8177-c393-4a3d-99da-09df70d81977",
"name": "Parse AI Response",
"type": "n8n-nodes-base.code",
"position": [
-1184,
272
],
"parameters": {
"jsCode": "const response = $input.item.json;\nconst raw = response.choices?.[0]?.message?.content || '{}';\nlet parsed;\ntry {\n const clean = raw.replace(/```json|```/g, '').trim();\n parsed = JSON.parse(clean);\n} catch (e) {\n parsed = {\n urgency: 'Medium',\n category: 'Other',\n sentiment: 'Neutral',\n intent: 'To Respond',\n summary: 'Could not parse AI response.',\n action: 'Review manually',\n route: 'reply-directly',\n slackChannel: null,\n draft: null\n };\n}\n\nconst email = $('Normalise Email').item.json;\nreturn [{ json: { ...email, ...parsed } }];"
},
"typeVersion": 2
},
{
"id": "108f1550-029c-48fd-937b-649d035fb950",
"name": "Route by Destination",
"type": "n8n-nodes-base.switch",
"position": [
-960,
224
],
"parameters": {
"rules": {
"values": [
{
"outputKey": "Slack Incidents",
"conditions": {
"options": {
"version": 1,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "eb71fe20-2b7a-4ca9-b4ee-0a9e89d320a9",
"operator": {
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.route }}",
"rightValue": "slack-incidents"
}
]
},
"renameOutput": true
},
{
"outputKey": "Slack Sales",
"conditions": {
"options": {
"version": 1,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "a1b32189-145d-4228-a809-1ef50fd13977",
"operator": {
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.route }}",
"rightValue": "slack-sales"
}
]
},
"renameOutput": true
},
{
"outputKey": "Gmail Labels",
"conditions": {
"options": {
"version": 1,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "7183faa8-ff03-4934-977d-436e034eef57",
"operator": {
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.route }}",
"rightValue": "zendesk"
}
]
},
"renameOutput": true
},
{
"outputKey": "Archive",
"conditions": {
"options": {
"version": 1,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "4f92275a-b760-4a08-abd8-f9a47374acbe",
"operator": {
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.route }}",
"rightValue": "archive"
}
]
},
"renameOutput": true
}
]
},
"options": {
"fallbackOutput": "extra"
}
},
"typeVersion": 3
},
{
"id": "1897623b-f26a-4a37-9b75-81fc7081b5b3",
"name": "Slack \u2013 Post to #incidents",
"type": "n8n-nodes-base.slack",
"position": [
-736,
48
],
"parameters": {
"text": "=\ud83d\udea8 *{{ $json.urgency }} \u2014 {{ $json.category }}* *From:* {{ $json.senderName }} <{{ $json.from }}> *Subject:* {{ $json.subject }} *Summary:* {{ $json.summary }} *Action:* {{ $json.action }}",
"select": "channel",
"channelId": {
"__rl": true,
"mode": "name",
"value": "#incidents"
},
"otherOptions": {}
},
"credentials": {
"slackApi": {
"name": "<your credential>"
}
},
"typeVersion": 2
},
{
"id": "a79899f6-13a6-414e-8048-eb4fcfb65141",
"name": "Slack \u2013 Post to #sales",
"type": "n8n-nodes-base.slack",
"position": [
-720,
368
],
"parameters": {
"text": "=\ud83d\udcbc *{{ $json.urgency }} \u2014 {{ $json.category }}* *From:* {{ $json.senderName }} <{{ $json.from }}> *Subject:* {{ $json.subject }} *Summary:* {{ $json.summary }} *Action:* {{ $json.action }}",
"select": "channel",
"channelId": {
"__rl": true,
"mode": "name",
"value": "#sales"
},
"otherOptions": {}
},
"credentials": {
"slackApi": {
"name": "<your credential>"
}
},
"typeVersion": 2
},
{
"id": "03d253ed-7ab5-44b8-80aa-8fc0fb97493b",
"name": "Gmail \u2013 Apply Labels",
"type": "n8n-nodes-base.gmail",
"position": [
-416,
192
],
"parameters": {
"labelIds": [
"Label_3355745576137139509",
"Label_8026540524616849896",
"Label_9033218142994857404"
],
"messageId": "={{ $('Normalise Email').item.json.messageId }}",
"operation": "addLabels"
},
"credentials": {
"gmailOAuth2": {
"name": "<your credential>"
}
},
"typeVersion": 2
},
{
"id": "2c7a44e0-6a19-455d-850d-024372d05fe0",
"name": "Should Draft Reply?",
"type": "n8n-nodes-base.if",
"position": [
-736,
544
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 1,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "e7a3e290-db54-4b72-b0e7-221f1df9be37",
"operator": {
"type": "string",
"operation": "notEquals"
},
"leftValue": "={{ $json.draft }}",
"rightValue": ""
},
{
"id": "81372d1b-5ee9-42e0-9940-681734f69044",
"operator": {
"type": "string",
"operation": "notEquals"
},
"leftValue": "={{ $json.draft }}",
"rightValue": "null"
},
{
"id": "04febb21-85f7-4bb0-80a0-359cdbcca122",
"operator": {
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $('Parse AI Response').item.json.draft }} is not empty",
"rightValue": "reply-directly"
}
]
}
},
"typeVersion": 2
},
{
"id": "d12b3419-ce5a-42e6-aa0c-e441cf9f7071",
"name": "Gmail \u2013 Send Draft Reply",
"type": "n8n-nodes-base.gmail",
"position": [
-416,
368
],
"parameters": {
"sendTo": "={{ $('Gmail \u2013 New Email').item.json.From }}",
"message": "=={{ $('Parse AI Response').item.json.draft }}",
"options": {},
"subject": "=={{ 'Re: ' + $('Normalise Email').item.json.subject }}",
"emailType": "text"
},
"credentials": {
"gmailOAuth2": {
"name": "<your credential>"
}
},
"typeVersion": 2
},
{
"id": "989b91cc-c695-498a-a495-652c5092328e",
"name": "Sheets \u2013 Log Triage",
"type": "n8n-nodes-base.googleSheets",
"position": [
-160,
352
],
"parameters": {
"columns": {
"value": {
"From": "={{ $('Parse AI Response').item.json.from }}",
"Action": "={{ $('Parse AI Response').item.json.action }}",
"Intent": "={{ $('Parse AI Response').item.json.intent }}",
"Subject": "={{ $('Parse AI Response').item.json.subject }}",
"Summary": "={{ $('Parse AI Response').item.json.summary }}",
"Urgency": "={{ $('Parse AI Response').item.json.urgency }}",
"Category": "={{ $('Parse AI Response').item.json.category }}",
"Routed To": "={{ $('Parse AI Response').item.json.route }}",
"Sentiment": "={{ $('Parse AI Response').item.json.sentiment }}",
"Timestamp": "=={{ new Date().toISOString() }}",
"Draft Sent": "={{ $('Parse AI Response').item.json.draft }}",
"Message ID": "={{ $('Parse AI Response').item.json.messageId }}",
"Sender Name": "={{ $('Parse AI Response').item.json.senderName }}"
},
"schema": [
{
"id": "Timestamp",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "Timestamp",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "From",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "From",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Sender Name",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "Sender Name",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Subject",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "Subject",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Urgency",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "Urgency",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Category",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "Category",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Sentiment",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "Sentiment",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Intent",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "Intent",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Summary",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "Summary",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Action",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "Action",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Routed To",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "Routed To",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Draft Sent",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "Draft Sent",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Message ID",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "Message ID",
"defaultMatch": false,
"canBeUsedToMatch": true
}
],
"mappingMode": "defineBelow",
"matchingColumns": [],
"attemptToConvertTypes": false,
"convertFieldsToString": false
},
"options": {},
"operation": "append",
"sheetName": {
"__rl": true,
"mode": "list",
"value": 236412740,
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1xBhz-se1URnZQJPWQD2ad30F2-0jhUI0ALblhbrs8Xo/edit#gid=236412740",
"cachedResultName": "Triage Log"
},
"documentId": {
"__rl": true,
"mode": "id",
"value": "1xBhz-se1URnZQJPWQD2ad30F2-0jhUI0ALblhbrs8Xo"
}
},
"credentials": {
"googleSheetsOAuth2Api": {
"name": "<your credential>"
}
},
"typeVersion": 4
},
{
"id": "71527828-0651-4808-b9ff-3cef67d20ef1",
"name": "Is Critical?",
"type": "n8n-nodes-base.if",
"position": [
48,
368
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 1,
"leftValue": "",
"caseSensitive": false,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"operator": {
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.urgency }}",
"rightValue": "Critical"
}
]
}
},
"typeVersion": 2
},
{
"id": "6788a143-6bf2-440a-8dc4-597e6aaf78c4",
"name": "Gmail \u2013 Critical Alert Email",
"type": "n8n-nodes-base.gmail",
"position": [
256,
352
],
"parameters": {
"sendTo": "user@example.com",
"message": "={{ '<h2>\ud83d\udea8 Critical Email Alert</h2><p><b>From:</b> ' + $json.senderName + ' <' + $json.from + '></p><p><b>Subject:</b> ' + $json.subject + '</p><p><b>AI Summary:</b> ' + $json.summary + '</p><p><b>Action Required:</b> ' + $json.action + '</p><p><b>Category:</b> ' + $json.category + '</p><hr><p><i>This alert was auto-generated by the Email Triage Agent.</i></p>' }}",
"options": {},
"subject": "={{ '\ud83d\udea8 CRITICAL EMAIL: ' + $json.subject }}"
},
"credentials": {
"gmailOAuth2": {
"name": "<your credential>"
}
},
"typeVersion": 2
},
{
"id": "bbc75258-7bd6-4a6c-abeb-de6f7d30ae83",
"name": "Sticky Note",
"type": "n8n-nodes-base.stickyNote",
"position": [
-2416,
176
],
"parameters": {
"width": 400,
"height": 528,
"content": "## \ud83d\udce7 Smart Email Triage & Auto-Reply Agent\n\nHOW IT WORKS\nReads Gmail every minute, classifies \nemails with Groq AI (free), routes to \nSlack, sends auto-replies and logs \neverything to Google Sheets.\n\nHOW TO SET UP\n1. Gmail OAuth2 credential\n2. Groq API key \u2192 console.groq.com\n3. Slack Bot Token \u2192 api.slack.com\n4. Google Sheets OAuth2\n5. Create #incidents and #sales channels\n6. Activate workflow\n\nCUSTOMIZATION\n- Edit routing rules in Route by Destination\n- Modify AI prompt in Claude \u2013 Classify & Draft\n- Add more Slack channels as needed\n"
},
"typeVersion": 1
},
{
"id": "995c5191-c486-4593-9d5b-57d42553b476",
"name": "Sticky Note1",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1904,
176
],
"parameters": {
"color": "#36517D",
"width": 880,
"height": 272,
"content": " ## 1\ufe0f\u20e3 Email Ingestion & AI Processing\n"
},
"typeVersion": 1
},
{
"id": "51506d7e-1ba3-40f0-9f92-5bc5832e12ab",
"name": "Sticky Note2",
"type": "n8n-nodes-base.stickyNote",
"position": [
-992,
-16
],
"parameters": {
"color": "#3A5083",
"width": 496,
"height": 752,
"content": "## 2\ufe0f\u20e3 Routing"
},
"typeVersion": 1
},
{
"id": "a16d22b9-3a0f-4145-8a91-5a67b2947356",
"name": "Sticky Note3",
"type": "n8n-nodes-base.stickyNote",
"position": [
-464,
128
],
"parameters": {
"color": "#4D51AC",
"width": 928,
"height": 448,
"content": "## 3\ufe0f\u20e3 Actions & Logging"
},
"typeVersion": 1
}
],
"active": false,
"settings": {
"binaryMode": "separate",
"executionOrder": "v1"
},
"versionId": "73bbfba0-508d-40ad-962e-12c6e32725cb",
"connections": {
"Is Critical?": {
"main": [
[
{
"node": "Gmail \u2013 Critical Alert Email",
"type": "main",
"index": 0
}
]
]
},
"Normalise Email": {
"main": [
[
{
"node": "Claude \u2013 Classify & Draft",
"type": "main",
"index": 0
}
]
]
},
"Parse AI Response": {
"main": [
[
{
"node": "Route by Destination",
"type": "main",
"index": 0
}
]
]
},
"Gmail \u2013 New Email": {
"main": [
[
{
"node": "Normalise Email",
"type": "main",
"index": 0
}
]
]
},
"Should Draft Reply?": {
"main": [
[
{
"node": "Gmail \u2013 Send Draft Reply",
"type": "main",
"index": 0
}
],
[
{
"node": "Sheets \u2013 Log Triage",
"type": "main",
"index": 0
}
]
]
},
"Route by Destination": {
"main": [
[
{
"node": "Slack \u2013 Post to #incidents",
"type": "main",
"index": 0
}
],
[
{
"node": "Slack \u2013 Post to #sales",
"type": "main",
"index": 0
}
],
[
{
"node": "Gmail \u2013 Apply Labels",
"type": "main",
"index": 0
}
],
[
{
"node": "Gmail \u2013 Apply Labels",
"type": "main",
"index": 0
}
],
[
{
"node": "Should Draft Reply?",
"type": "main",
"index": 0
}
]
]
},
"Sheets \u2013 Log Triage": {
"main": [
[
{
"node": "Is Critical?",
"type": "main",
"index": 0
}
]
]
},
"Gmail \u2013 Apply Labels": {
"main": [
[
{
"node": "Sheets \u2013 Log Triage",
"type": "main",
"index": 0
}
]
]
},
"Slack \u2013 Post to #sales": {
"main": [
[
{
"node": "Gmail \u2013 Send Draft Reply",
"type": "main",
"index": 0
},
{
"node": "Gmail \u2013 Apply Labels",
"type": "main",
"index": 0
}
]
]
},
"Gmail \u2013 Send Draft Reply": {
"main": [
[
{
"node": "Sheets \u2013 Log Triage",
"type": "main",
"index": 0
}
]
]
},
"Claude \u2013 Classify & Draft": {
"main": [
[
{
"node": "Parse AI Response",
"type": "main",
"index": 0
}
]
]
},
"Slack \u2013 Post to #incidents": {
"main": [
[
{
"node": "Gmail \u2013 Send Draft Reply",
"type": "main",
"index": 0
},
{
"node": "Gmail \u2013 Apply Labels",
"type": "main",
"index": 0
}
]
]
}
}
}
Credentials you'll need
Each integration node will prompt for credentials when you import. We strip credential IDs before publishing — you'll add your own.
gmailOAuth2googleSheetsOAuth2ApihttpHeaderAuthslackApi
Pro
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About this workflow
This workflow monitors unread Gmail messages, uses Groq’s Chat Completions API (LLama 3.3) to classify and draft replies, routes key emails to Slack or Gmail labels, logs triage details to Google Sheets, and sends a separate Gmail alert when an email is marked Critical. Triggers…
Source: https://n8n.io/workflows/15916/ — original creator credit. Request a take-down →
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